CGI Implements IT Service Management with ITIL at almost no cost

«Realize savings potentials», is the motto of a growing number of businesses.

High costs and inefficient business processes should be prevented, the quality requirements of clients however, should not fall. To be able to achieve this, many companies focus on savings potentials in service management and use the process-standards of the IT Infrastructure Library (ITIL). The Commerz Grundbesitz-Investmentgesellschaft mbH (CGI), an affiliated company of Commerz Grundbesitz Gruppe in Wiesbaden, chose to implement ITIL.

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